At Velin by Rosy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, make a purchase, or contact us.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, shipping address, billing address.

  • Payment Information: Processed securely through trusted third-party payment gateways. We do not store your card details.

  • Order History: Products purchased, order dates, and order status.

  • Browsing Data: IP address, browser type, pages visited, and interactions on our website.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders

  • Send order updates and shipping confirmations

  • Respond to your queries and provide customer support

  • Improve your shopping experience

  • Send promotional offers (only with your consent)

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted service providers (e.g., courier partners, payment gateways) solely for order fulfillment and service improvement.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications at any time

To request changes or opt out, please contact us at help@velinbyrosy.in.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie settings in your browser at any time.

7. Policy Updates

This Privacy Policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this policy, feel free to reach out to us:

📍 Address: #514, 2nd Cross, Gangotri Road, KR Puram New Extension, Bangalore – 560036
📞 Help: +91 99807 39923
📧 Email: info@velinbyrosy.in / help@velinbyrosy.in